Nice to virtually meet you! Here's what you need to know about me.

Master/Expert Certified, Eric stands out in the IT industry as one of the few professionals with every training certification available. He was the first individual in Minnesota to earn the prestigious “Expert” designation, underscoring his profound knowledge and authority in the field.

With over 27 years of experience, Eric is not only a seasoned instructor but also a dedicated mentor and coach. His approach to training is highly customized, tailored to meet the specific goals and needs of each organization he works with. Eric’s enthusiasm for technology is palpable, especially when he’s in the classroom, where he brings a unique blend of excitement, humor, and practical insights.

Eric’s sessions are anything but “dry and boring.” His ability to inject humor and make complex IT concepts engaging is greatly appreciated by his students, transforming the learning experience into something enjoyable and memorable. This dynamic approach, combined with his customer service-oriented mindset, ensures that his clients’ needs are always at the forefront.

Clients consistently leverage Eric’s real-world examples and actionable insights to drive meaningful improvements within their organizations. His extensive experience in IT service management and business consulting, coupled with a proven track record of enhancing organizational performance, makes Eric a standout choice for impactful training programs.